Dementia Support and Advice

The Dementia Advice team offer a range of support options including a drop-in service, private appointments and support groups.

Our Dementia Advisors are trained, experienced professionals and are knowledgeable about all aspects of dementia including the types and symptoms, health services in Jersey, Social Security benefits, the Long Term Care Scheme, Powers of Attorney, capacity and much more. The Dementia Advisors can provide you with useful information, help you understand the condition better and offer suggestions for how to support or care for someone with dementia. We can also signpost you to other sources of help or support.

The Duty Dementia Advisor will usually be available for a brief chat in our offices, can arrange to see you privately, and will welcome you to our support groups.


Drop-in Service

Our Dementia Advisors are usually able to see people for a brief chat without an appointment at our offices in Hilgrove Street, St Helier during office opening hours which are 10.00 – 14.00 Monday to Friday. However, as they may be detained in meetings with other people it might be necessary for you to make an appointment for another time. A member of our team will always be available during these times to provide information leaflets on most subjects related to dementia and about the services we provide.
Our drop-in service is available for both people with dementia and their family and friends

For more information please Email: or Tel: 01534 723519

Private Appointments

Sometimes it is a bit easier to talk privately and at greater length, so our Dementia Advisors are happy to arrange private meetings with you to talk through any difficulties you may be experiencing. This may be for yourself if you have dementia, or if you are supporting or caring for someone else with dementia. You can attend these meetings by yourself, or with another person if this would be helpful for you.

These meetings can be arranged at our offices or online via Zoom. There is no charge for this service. To book please email or Tel: 01534 723519

To arrange an appointment please Email: or Tel: 01534 723519

Carer Support Groups

Because we know that some of the most valuable support we receive in life comes from others who have experienced life events similar to our own, Dementia Jersey offers different opportunities for people to meet for mutual support and encouragement and to share knowledge and experiences.

We have a choice of support groups available throughout each month. These are at various times and in different locations including morning, afternoon and evening meetings at comfortable locations including the Radisson hotel in town, Cooper’s coffee shop at Castle Quay, Holme Grown in Grouville and the Monterey Hotel in St Helier.

These are free, friendly, supportive groups, open to anyone supporting or caring for a relative or friend with dementia. They are informal opportunities to meet others over a cup of good coffee.

Our Dementia Advisor team attend these meetings and will be happy to chat with you too.

A full listing of upcoming meeting dates, times and venues can be found by clicking the button below.


We also provide a confidential counselling service which gives you the opportunity to talk with a trained professional who is there to listen and support you through difficult times, to help bring about effective changes and enhanced wellbeing.

You can see a counsellor for just one session, or an agreed number of sessions, each session lasting about an hour; you can come by yourself, or couples and families can attend together. In counselling a person is always in control of what they talk about and will never be asked to talk about things they do not want to discuss. It is often about making some changes or moving forward, with the counsellor helping you find new ways to feel stronger for the future. It could also be about paying attention to what has happened in the past.

This service is available for people with dementia and the family or friends supporting or caring for someone with dementia. There is no charge for this service.

Our counselling service is currently available with a trainee counsellor.

You may also consider raising any issues you have with one of our Dementia Advisors as they might be able to offer you the support you need, and they will be able to recommend other sources of counselling help for you.

If you would like to contact our team regarding support, advice or counselling please Email: or Tel: 01534 723519

Our Support Group Meetings

Dementia Jersey Carers support group

Carer Support Group


First Wednesday of every month

Venue: Holme Grown

Time: 10.30 – 12.00

Free  | + small charge for refreshments

For details on the venue and to book please contact the office.

Dementia Jersey Carers support group

Carer Support Meeting


Third Wednesday of each month

Venue: Radisson Hotel

Time: 11.00 – 13.00

Free  | + small charge for refreshments

For details on the venue and to book please contact the office.

Dementia Jersey Carers support group

Carer Support Group


Fourth Wednesday of each month

Venue: Communicare

Time: 14.00 – 16.00

Free  | + small charge for refreshments

For details on the venue and to book please contact the office.

Dementia Jersey Carers support group

Carer Support Group

Evening - with Guest Speaker

Quarterly on a Thursday

Venue: Monterey Hotel

Time: 19.00 – 21.00

Free  | + small charge for refreshments

For details on the venue and to book please contact the office.

To book your place at one of these sessions, or for further information on dates, LEAP discussion and speaker topics please contact us. Tel: 723519 or Email:

Community Events

Dementia Jersey arrange a number of events during the year, inviting anybody a­ffected by dementia and their families to attend.

Every year we celebrate Dementia Awareness Week in May and World Alzheimer’s month in September.

Should you wish to host your own community fundraising &/or awareness event, please get in touch and we can support you by providing promotional wear and branded products such as collection tins & buckets, feather flags & banners to help promote the charity. 

For further information please contact or call 01534 723519.

Did you know?

It costs over £500,000 each year to fund the services of Dementia Jersey, almost all of which is supported by fundraising.

Get Information

Find information and advice on the symptoms and diagnosis of dementia and tips for people living with or affected by dementia.

Get Support

Find information on our services including support and advice, events and activities for people living with or affected by dementia.

Get Involved

There are many ways you can help us, including fundraising, corporate support, or volunteering for one of our main activities.

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